OhMD: HIPAA Compliant Texting

A more convenient way to communicate for many patients is via SMS text message. While iMessage and Whatsapp are convenient and nearly ubiquitous, they are not HIPAA compliant and cannot be used to exchange sensitive medical information. Instead, we use a secure, HIPAA compliant texting application called OhMD. If you are not already signed up/registered, simply speak to the office manager. This platform allows for secure communication in real-time with any of your providers and the front office staff. Photographs and other sensitive information such as insurance cards, laboratory and imaging results can also be shared via a secure link.

In addition, instead of navigating a complicated phone tree system for simple tasks like medication refills and scheduling appointments, patients can now engage with the office by simply texting a keyword to the office phone number. For more information, click here.